Recycling Envelopes

[Godislistening]

I use to get pre-paid return recycling envelopes with every instant ink cartridge delivery so I could mail back the empty ink cartridges to HP for recycling. But, the past 4+ deliveries of ink cartridges I have not received any. I cannot find a place on the website to request/order some; I cannot find a phone number that actually connects me to someone in customer service to ask how I can order these envelopes: and the information from a website search on how to order these pre-paid return recycling envelopes was of on help and bogus (not accurate, very little detail) and probably fraudulent. Is there any way that I can order some HP pre-paid return recycling envelopes? If so, how do I accomplish this task and resolve this issue? 

[Dragon-Fur]

@Godislistening 

Welcome to the HP Community --

I've been assured that nothing has changed -- and yet here we are.

I think your best option is to call / contact Instant Ink Support directly when the support office is open.

Mention the problems you've had and ask for help getting what you need.

If you cannot / will not contact Instant Ink Support,

Wait here for a Community HP agent to find your post and answer your Instant Ink related questions.

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1)  Contact Instant Ink Support - Scroll down on the page for phone and days / hours of operation.

 HP Instant Ink Support - Website

OR

2)  Wait here for a Community Agent to find your request and answer your questions.

I will notify the Moderators of your concerns.

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