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‎05-08-2023 11:45 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw

Thanks in advance for any assistance you might be able to provide. The board above wouldn't let me choose the correct category nor the operating system. I'm on a Mac operating Ventura 13.13.1 but my LaserJet is only about 4 years old. 

It's printing with poor quality black (smears when you run your hand over the page) I have Everyday paper in it but it's almost the same with smooth paper. The magenta cartridge was recently replaced because it kept making splatters across the page but despite a brand new magenta cartridge being installed and several 'cleaning pages' performed it's now started splattering again. When I check the cartridge, it shows tiny amounts of magenta toner on it. This happened with the previous cartridge too. Any ideas anybody? Please don't tell me it's a new printer required. I'm hoping it will last longer than 4 years. 

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