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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎06-29-2024 08:49 AM

HP Recommended
Product: HP OfficeJet Pro 8715 All-in-One Printer

Can I use my instant ink after my relocation from Germany to Austria?

 

1 REPLY 1

‎07-01-2024 08:10 AM

HP Recommended

Hi @Inga11,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with moving your instant ink account to another country.

Instant Ink accounts are linked to the country/region of your HP account.

 

  • To change the country/region for a printer in Instant Ink, add the printer to a different HP account that is in the desired country/region.
  • Cancel the original Instant Ink account to prevent continued billing. Enrolling the printer in a new account does not automatically delete the old account.
  • HP Instant Ink Platinum: The service is only available within the continental United States. If you move out of the service area, your subscription is cancelled and you may be charged an early cancellation fee.

 

Refer to this video link to Cancel the Instant ink subscription.

 

Refer to this link to re-enroll in instant ink for the new country once again using a new email ID.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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