Remove Paper add one

[SamGem]

How to remove the paper add on but keep my instant ink active?

[Raj_05]

Hi @SamGem,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To remove the paper add-on for your HP OfficeJet 5252 All-in-One Printer while keeping your Instant Ink subscription active, follow these steps.

Sign in to your HP Account:

• Go to HP Instant Ink.
• Sign in with your HP account credentials.

Navigate to Your Subscription:

• Once logged in, locate the My Account or Services section.
• Select your Instant Ink subscription linked to your printer.

Manage Paper Add-On:

• Look for the Paper Add-on or Paper Subscription in your subscription settings.
• Click on Manage Subscription or Edit next to the paper add-on.
• Select Cancel or Remove Paper Add-On while ensuring you leave the Instant Ink subscription active.

Confirm Changes:

• Follow the prompts to confirm the removal of the paper service.
• Review your subscription details to ensure only the paper add-on is canceled while Instant Ink remains active.

Your Instant Ink subscription should continue without any interruptions after removing the paper add-on.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support