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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Hi

I have given my printer to someone else but I cannot remove it from my instant ink account (I have tried very hard to do this) and now they can’t install the printer to instant ink. 
Please can you let me know how to remove the printer from the account? 

1 REPLY 1
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Hi @Ebwc12334,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please go through this document here and see if that helps.

 

If that does not help, I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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