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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Remove the cartridge error

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HP Envy 5546
Microsoft Windows 7 (32-bit)

One day , my printer simply came up with the message 'Remove and reinstall indicated ink cartridge, making sure it is correctly installed and then touch ok'. I have reviewed many posts and have followed the guidance. I have an account with Instant ink, I have undone all the cables and restarted as instructed, I have received a new ink cartridge and tried that, I have cleaned the connections as instructed. None of this has made any difference. What else is there, is it to do with HP updates that I may have received, though the printer still prints when I remove the black cartridge from the printer. so if it was that then would it not affect both cartridges. I am about to throw my printer out the window. Help

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@IainW1, Welcome to HP Support Community!


To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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