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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎08-28-2026 03:58 AM

HP Recommended
Product: HP ENVY 4527 All-in-One Printer

I have been recently been given this printer. My step-mother (now deceased) setup the instant ink account for this printer, and I don't know the details. I keep getting prompted 'Connect printer to update HP Instant Ink status' whenever I want to print anything, with options Connect, or ink symbol (to check ink status), so have to press the back button before anything will print. I have installed non instant ink cartridges.

 

I have reset the printer to factory setting but I am still getting the  'Connect printer to update HP Instant Ink status'  prompt (I presume because there is an instant ink account associated with the printer.

 

I don't want to setup an Instant Ink account myself.

 

How can I stop getting the Instant Ink messages, can I cancel the account without the details?

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