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‎03-11-2025 10:10 AM

HP Recommended
Product: hp 6000e

I’ve set up an account , paid for delivery of my new ink cartridges and when I’ve replaced them it says issues with ink cartridge  or account payment details 

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1 REPLY 1

‎03-15-2025 06:29 AM

HP Recommended

@Saz27,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.

 

To locate your account, please provide

Your registered email address

Your Instant Ink account ID

Serial number of your printer enrolled in instant ink

Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Asfiya03

HP Support

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
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