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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Hi everyone,  I am just about to upgrade my printer, I have instant ink and want to transfer my subscription to new printer, my question is can I still use my old one with ink for a short while after it's transferred as I have a full cartridge 

1 REPLY 1
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@Sam2612, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

You can transfer your HP Instant Ink subscription to your new printer when you upgrade. Here is a step-by-step guide:

Transfer the Instant Ink Subscription:

  • Sign in to your HP Instant Ink account.
  • Locate and select the option to change or transfer your printer.
  • Follow the on-screen instructions to add the new printer.

Using the Old Printer:

  • Once the subscription is transferred, the old printer will no longer benefit from the Instant Ink subscription services.
  • You can use the remaining ink in the old printer but remember, the old printer will not be able to order new supplies once the subscription is transferred.
  • Ensure you utilize the remaining ink before finalizing the transition.

Note:

HP Instant Ink typically ties the subscription to the printer's unique identifier. Transferring the service means the refill orders, monitoring, and billing will be associated with the new printer.

 

Reference: Instant Ink account management | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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