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‎09-06-2022 06:52 AM

HP Recommended
Product: HP ENVY Pro 6452 All-in-One Printer
Operating System: Chrome OS

Can I reprint documents from my HP Account or Instant Ink print history? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-11-2022 02:15 PM

HP Recommended

Hi @Teeare1,

 

Welcome to the HP Support Community

 

I understand you need information on printing a document.

 

To answer your question: HP does not store any data of what customers prints, so you will not be able to re-print the document if you do not have it saved on your PC. HP Instant Ink Server only collects data regarding the ink levels and the number of pages printed. 

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

View solution in original post

4 people found this reply helpful
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1 REPLY 1

‎09-11-2022 02:15 PM

HP Recommended

Hi @Teeare1,

 

Welcome to the HP Support Community

 

I understand you need information on printing a document.

 

To answer your question: HP does not store any data of what customers prints, so you will not be able to re-print the document if you do not have it saved on your PC. HP Instant Ink Server only collects data regarding the ink levels and the number of pages printed. 

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

4 people found this reply helpful
Was this reply helpful? Yes No
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