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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kdevera17
New member
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Message 1 of 4
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Request cartridge in advance?

HP Recommended
Envy Photo 7800 series
macOS 10.14 Mojave

Is there a way to request cartridges before the printer says I’m running low? I use this printer for my side business and I’m expecting a large order. I would hate to run out of ink while I’m producing the order and have to wait until HP sends me a cartridge. 

3 REPLIES 3
Bob_Headrick
Level 16
Level 16
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Message 2 of 4
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HP Recommended

Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen. 

 

Instant ink UK.png

 

Be aware that the terms of service for Instant Ink do not allow using Instant Ink for a printing service, see section 4.d of the Instant Ink terms of service here.

 

4. YOUR REPRESENTATIONS AND OBLIGATIONS. By purchasing the Instant Ink Service, You hereby represent that:

d. The Instant Ink Service is purchased by You for Your individual use, and not for resale, redistribution or to otherwise share with other parties, and you represent that You will not use the Instant Ink Service on behalf of others where You collect a fee (e.g., in connection with any type of printing or copying business);


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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kdevera17
Author
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Message 3 of 4
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HP Recommended

Thanks Bob. Maybe I should have clarified better. I use my printer to print instructions attached to an order of customized items. This HP printer of mine is in no way is a printing service. Thanks.

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Bob_Headrick
Level 16
Level 16
33,734 17,191 2,461 7,564
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HP Recommended

No worries. 

 

Were you able to reach HP Instant Ink Support and get your issue resolved?

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation