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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Restarting HP instant ink subscription

Create an account on the HP Community to personalize your profile and ask a question
06-10-2024 10:23 PM
Help I just realized that my instant cartridges won't work because I canceled the subscription which is terrible because I overpaid I only used one cartridge in a year. This is the second cartridge it's full and when I realized how much I was paying I canceled the subscription... And now I can't use the rest of the ink that I paid for?
06-11-2024 01:14 PM
Welcome to the HP English Community --
Instant Ink is a good service for those who print regularly, print a lot of content, or have other reasons why purchasing ink for the printer is not an acceptable option.
What?
Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework. For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families , small business offices, community centers, churches, and others who love -- or need -- to print on paper.
For the occasional user, combined with "free ink" as the priority, Instant Ink is not a "good deal" as much as it is a convenience.
Instant Ink works on a Print-by-Page model.
Ink is included in an active contract.
What?
There is no charge for ink -- Plan fees are measured by printed page count.
Use a drop of ink or a cup full, ink is included as part of your plan.
After the plan is terminated, however that comes about, Instant Ink cartridges stop working.
"Not working" includes those cartridges activated by the service and all the ink sent to you during the time the contract is active.
All Instant Ink / subscription cartridges remain the property of HP.
After the plan is terminated, Instant Ink cartridges must be removed from the printer (they no longer work).
Purchase and install a fresh set of HP ink cartridges.
Return HP's Instant Ink / Subscription cartridges to HP (free service).
What to do?
Read, then, if you need help or more information, contact Instant Ink Support for help .
Start...
HP Instant Ink Support - Website
Start here >>> How Instant Ink works
++++++++++++++++++++++++
Instant Ink Support Website
HP Instant Ink Support - Website
Change Country / Region as needed
Scroll down to find phone contact information
It is important that you understand the Instant Ink cancellation / termination process and your responsibilities
>>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service
Section Cancel your account
OR
Direct Link
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
What if?
HP Instant Ink - Stopping a cancellation
Recycle HP Instant Ink Cartridges / Subscription Cartridges
HP Instant Ink - Recycle HP Instant Ink Cartridges
Start with
HP Instant Ink Support - Website
Next...
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
-- No Joy?
Comments, questions, objections, or need information not found online at the HP Instant Ink Support - Website ?
Your faster option:
Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
OR
Choose to continue to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our HP Community is not HP Instant Ink support – Waiting generally works.
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