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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY Photo 7134 All-in-One Printer
iOS

Hi,

I was signed up to instant ink and cancelled it. My last billing date has happened but I would like to sign up again. I am not getting the option to sign up again.

 

how do I rejoin?

 

Thanks 

2 REPLIES 2
HP Recommended

Hi @PWarne,

Welcome to the HP support community.

 

I understand that you want to re-enroll to an instant ink account. I'd like to help!

 

Are you getting any errors? Is it the same printer you want to enroll?

Let me know. Meanwhile, follow the document here and update the firmware if required. Click here

 

Also, check if the printer is connected/enabled by web services. Click here

 

keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
HP Recommended

Hi @PWarne,

 

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

 

Have a great day!

Elohi_NR
I am an HP Employee
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