Restarting Instant ink

[PWarne]

Hi,

I was signed up to instant ink and cancelled it. My last billing date has happened but I would like to sign up again. I am not getting the option to sign up again.

how do I rejoin?

Thanks 

[Elohi_NR]

Hi @PWarne,

Welcome to the HP support community.

I understand that you want to re-enroll to an instant ink account. I'd like to help!

Are you getting any errors? Is it the same printer you want to enroll?

Let me know. Meanwhile, follow the document here and update the firmware if required. Click here

Also, check if the printer is connected/enabled by web services. Click here

keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Elohi_NR]

Hi @PWarne,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

Have a great day!