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Windows 11 Support Center.
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12-03-2022 06:39 PM - last edited on 12-04-2022 11:41 AM by MayS
Our hp printer died, phantom paper jams, then paper would come out automatically. Anyway , cancelling instant ink, can we return the two or three unopened boxes and get a refund? Or sale to someone with same printer
12-04-2022 11:57 AM
Welcome to the HP Community Forum.
No worries - you never owned the cartridges.
Instant Ink cartridges remain the property of HP.
Return the cartridges in the same Return envelope you use for depleted cartridges.
HP will take care of proper recycling and handling of the unused product.
No, you cannot sell the cartridges -- well, you can, HP won't chase you down for cartridges.
After the account is cancelled, Instant Ink cartridges lock and cannot be used in any printer.
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