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‎12-03-2022 06:39 PM - last edited on ‎12-04-2022 11:41 AM by Retired

HP Recommended

Our hp printer died, phantom paper jams, then paper would come out automatically. Anyway , cancelling instant ink, can we return the two or three unopened boxes and get a refund? Or sale to someone with same printer

1 REPLY 1

‎12-04-2022 11:57 AM

HP Recommended

@Beek68 

 

Welcome to the HP Community Forum.

 

No worries - you never owned the cartridges.

Instant Ink cartridges remain the property of HP.

Return the cartridges in the same Return envelope you use for depleted cartridges.

HP will take care of proper recycling and handling of the unused product.

 

No, you cannot sell the cartridges -- well, you can, HP won't chase you down for cartridges.

After the account is cancelled, Instant Ink cartridges lock and cannot be used in any printer.

 

Start Here:

  Recycle your cartridges

 

References / Resources

 

Lots of  information – Instant Ink

Start here:  Get HP Instant Ink Support

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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