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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎02-28-2023 03:23 AM

HP Recommended
Product: HP ENVY Photo 6234 All-in-One Printer
Operating System: iOS

Hi! I have had rollover pages of 150 for at least 3 months. Last billing cycle(28/1/23-27/2/23) I have only used 21 out of 150. Now coming to the next billing cycle (28/2/23-27/3/23) my roll over pages has GONE to 0. If you can help me on this please. Thanks!

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1 REPLY 1

‎03-03-2023 09:58 PM

HP Recommended

Hi @MikeGelo 

Welcome to the HP Support Community. 
Thank you for posting your query. I will be glad to help you.

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

I have sent you a private message to get this information. Please reply to this in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Treeko
HP Support


I am an HP Employee

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