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09-12-2022 02:58 AM
I had over 800 rollover pages left I was planning on using them all this month as have loads to print and copy they have all gone I’ve had two phone calls with support and still no further forward too say I’m upset is an understatement I’m being told it’s a computer glitch so thought I would reach out to ask if anyone else is having the same issues
09-16-2022 08:49 AM
Welcome to the HP Support Community.
I understand that you are facing issues with missing rollover pages. My apologies. I'd like to help!
Are you enrolled in instant ink?
Have you done any changes to your plan?
In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
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