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‎01-22-2023 12:52 PM - edited ‎01-22-2023 12:53 PM

HP Recommended

My rollover pages all disappeared and reset to zero at the start of the new billing cycle when I should have about 874... I'm not sure if it just takes a while to update with the new billing cycle, but I was saving up on rollover pages for a print heavy course I had for this semester. Has anyone else had this issue and know how to resolve it?

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‎01-25-2023 09:03 AM

HP Recommended

Hi @pInkblossom818,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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