Rollover pages

[bowl105]

I decrease my plans where I would get 150 rollover pages but I now have no rollovers plans.  I had 120 rollover pages in previous month. Why do I have none now? 

[A_Gayathri]

Hi @bowl105 ,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Once the plan is changed the rollover pages change according to the New Plan 

Please refer to this Document:  Instant Ink account management (How are pages counted for Instant Ink?)

Have a great day ahead!

Gaya1239 

HP Support

[bowl105]

I decreased my plan which alllows 150 rollover pages but I have zero now. How do I get rollover pages to reflect on current billing cycle?

[A_Gayathri]

Hi @bowl105,

Thank you for your reply 

I understand you are facing an Instant Ink issue with your Rollover pages. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

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