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‎04-11-2022 07:53 PM - last edited on ‎04-14-2022 05:55 AM by Retired

HP Recommended
Product: HP ENVY Notebook - m7-n011dx (ENERGY STAR)
Operating System: Microsoft Windows 11

I recently purchased a printer and started my 6 month free trial. I then added paper to my plan and over the last few days, I was sent 11 shipments of paper….. and have 4 more on the way! I don’t understand as I didn’t order any extra… help?

1 REPLY 1

‎04-18-2022 02:34 PM

HP Recommended

Hi @Helloimicarus,

 

Welcome to the HP Support Community

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Have a great day!

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