Server Error

[DamianDexter]

Got my Envy Photo 6234, registered for an account all good. Tried to input the printer code. Keeps failing with server error. Have tried 3 different codes, slightly concerned that I have 7 days to register for the 7 month free trial etc. Don't want to miss out on the deal. This should be simple its just a printer.....

[Jay_G24]

Hi @DamianDexter,

I'd like to help!

I understand you are facing a server error when trying to enroll in instant ink.

Try using a different browser to enroll in the service.

Press the HP ePrint icon on your control panel display and select Remove Web Services.

Follow the on-screen instructions to remove Web Services, press the HP ePrint icon again, and then follow the prompts to re-enable Web Services.

A new Printer Info Page prints with a new claim code.

Try to claim the printer again using the new claim code. If the page does not print, see the troubleshooting item "The printer info page did not print". If you are unable to find the HP ePrint icon on your control panel display, see "Cannot find HP ePrint icon on printer control panel display".

You may refer to -Having Trouble Claiming Your Printer?

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[Jay_G24]

We reached out but never heard back. Do you still need assistance? Let me know if I can help.

Have a great day!

Thanks