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‎08-01-2022 11:43 AM - last edited on ‎08-03-2022 11:53 AM by Retired

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I just cancelled my subscription to Instant Ink. I found out I cannot use the ink cartridges that I already paid for. I have also heard that restarting an HP printer after using Instant Ink cartridges can be problematic. Something about using a "setup" cartridge, which I do not have. Can anyone tell me what I need to do to use my printer again? I have ordered new ink cartridges online. Thanks.

1 REPLY 1

‎08-06-2022 07:07 AM

HP Recommended

Hi @cobracap

 

Welcome to the HP Support Community. 

 

I see that you need help with your printer after canceling the instant ink services. Please reach out to the HP Instant Ink team(contact info can be found on the home page) in your region for further assistance.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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