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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎09-08-2023 02:13 PM

HP Recommended

I am trying to set up my  new hp envy photo 6234 but it just keeps printing blank! What am I doing wrong? I have set up the apps it's sounds like it's printing but the page is blank?

6 REPLIES 6

‎09-10-2023 02:47 PM

HP Recommended

@Judybell 

 

Welcome to the HP support community.

 

Did you make a copy and check if that prints fine?

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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‎09-10-2023 04:03 PM

HP Recommended

I contacted HZp and they reset my printer as I kept getting an error when trying to subscribe to the ink ordering service. It still was printing blank pages. I'm  going to try and replace the cartridges and see if that's what's wrong 

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‎09-11-2023 08:49 AM

HP Recommended

I'm using an Samsung Android tablet . They are connecting but  printing blank pages?

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‎09-20-2023 12:08 AM

HP Recommended

@Judybell 

 

Follow these steps to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎09-20-2023 12:20 AM

HP Recommended

I got through to help on what's app option and albeit it took 11/2 they talked me through resetting my printer which allowed me to set up instant ink as I think it wasn't printing because the cartridges were faultyThe ink arrived yesterday and once I put them in it printed properly 😊

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‎09-23-2023 04:05 AM

HP Recommended

@Judybell 

 

Good to know that the issue is resolved.

Feel free to contact us in the future if you need any assistance.

Sandytechy20
I am an HP Employee

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