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‎07-09-2023 02:52 PM

HP Recommended

When I try to enter my shipping address when signing up for instant ink I get an error. This has been happening for a week now. Says try again but I haven't been able to enter my information on any platform.

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2023 12:26 AM

HP Recommended

Hi @guardgirlgab,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Was the printer purchased from a different location or region? To fix this issue will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee

View solution in original post

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1 REPLY 1

‎07-11-2023 12:26 AM

HP Recommended

Hi @guardgirlgab,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Was the printer purchased from a different location or region? To fix this issue will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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