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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-25-2024 07:27 AM

HP Recommended

I cannot login to my instant ink account. Username and pwd have not changed - (they worked fine to get into this forum).

When I try to login I am just taken back repeatedly to the same dialog to enter my username and password.

I require access to download invoices for our accounts.

 

Thanks

1 REPLY 1

‎01-28-2024 03:34 AM

HP Recommended

Hi @Cuan67,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

This might require one-on-one interaction to fix the issue.

 

We have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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