Sold my printer how can I cancel???

[Penny4520]

Hello, I do not want this service anymore except you seem to have made it incredible impossible to cancel and delete the printer from my account so I am still being charged!! Why is there no number to contact someone I want this removed ASAP

[Dragon-Fur]

@Penny4520 

Welcome to the HP User Community.

Yes, there is a phone number.

NOTE:  Contract Document includes phone contact information

 Instant Ink - Terms of Service - USA

The way to have gone about this is to have cancelled the service and then get rid of the printer.

Reference  HP Instant Ink - Cancel Your HP Instant Ink Service

No mind - it can be sorted.

If you need help, if you want to ask for more information, if you would like to object to the process,

Please contact Instant Ink Support

What else?

You can choose to wait here in the Community for an agent to find and respond.

Waiting is not faster - our Community is not Instant Ink Support - waiting generally works.

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Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

Contact Instant Ink Support from within your Instant Ink Account

OR

Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – look for contact number on the webpage.

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Examples of the Terms of Service Contract for various regions

NOTE:  Document includes phone contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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Lots of  information – Instant Ink

Start here:  Get HP Instant Ink Support

Sample Sections

• Your ink
• Your HP Instant Ink account
• Your printer connections

HP Instant Ink - Manage your account

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

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How does it work?   Details / Plans / Cancel Information

Check through the Website  FAQ

Additional Information:

 HP Instant Ink - Cancel Your HP Instant Ink Service

HP Instant Ink - Enrolling in HP Instant Ink

HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

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Our Community is comprised of volunteers - people who own and use HP devices.

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