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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MartaZ8
New member
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Message 1 of 2
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Speed up cartridge delivery

HP Recommended
Envy 5547

Instant ink program works perfectly if you are a regular user - as I could verify in the last three years.

But if you allow me to change my plan whenever I want - upgrading, for example, from a 50 pages to a 300 pages/month as I did 8 days ago - you should be able to provide me additional ink in a more reasonable time.

I'm writing from Italy.

I saw new ink was sent INSTANTLY but I run out of black ink in 1 day and I couldn't print for ONE WEEK... and the cartridges looks to be still stuck in Germany (according to shipment details)!

I would suggest to consider an EXPRESS DELIVERY in case of plan upgrading.

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @MartaZ8,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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