-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
1
0
0
HP Recommended
HP Recommended
Hi @Devpreet89,
Let's get the printer back on Wi-Fi:
- Restart the printer and router (unplug both for 60 seconds).
- Make sure your phone/computer is on the same Wi-Fi the printer should use, preferably the 2.4 GHz band, and that the password is correct.
- Put the printer in Wi-Fi setup mode (Restore network settings from the control panel or as shown in its user guide) and add it again with the HP app > Add printer.
- Print a Network Configuration report: if it shows "Connected" and an IP address, remove and re-add the printer on your computer.
Please share the exact printer model and any error message on its screen so we can give you model-specific steps.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
