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Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎11-14-2026 04:11 PM

HP Recommended
Product: HP DeskJet 2852e All-in-One Printer

This is not a question but rather a declaration to HP to work on their customer service.  

The very first cartridge received on the Instant Ink program started by printing color incorrectly.   It's your ink and you are the manufacturer of the printer so it seems reasonable for you to compensate for the pages used to correct it.  Your automated system did an excellent job of correcting the problem then connected me to THE MOST OBNOXIOUS customer service rep I've talked to for a very long time.  After spending at least 10 minutes asking me questions, he could not answer the simple question of whether he could comp me the lousy 6 sheets I used up correcting the color issue and absolutely refused to put a supervisor on the phone.  He was clearly enjoying irritating me.  We are talking about roughly .90 cents worth of effort to make a brand new customer happy about the choice to use your ink service!  VERY POORLY DONE!

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