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12-08-2022 10:43 PM - last edited on 12-09-2022 12:38 PM by MayS
Ever since I got my printer I have been nothing but disappointed. I set it up, and subscribed to instant ink. (This was less than 2 weeks ago .) Today I went to go check on the status of my ink and it says I am not subscribed to instant ink, when I know I went through the entire set up process. I then go to try and contact HP about my issue, in which I run into many many more issues. In order to contact them, I have to have a device on my account. I tried to add my account in which I ran into yet more issues. It says my printer is not registered so I try to register it every way possible. My last resort was registering it by serial number. I locate the serial number through the app and then it says that the serial number is invalid. I would like to solve these issues but am unable to contact anyone without connecting my decide, and I can’t connect my device without contacting someone. Safe to say this is the last go product I will ever be purchasing. Highly disappointed
12-14-2022 06:00 AM
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Kindly share the error message that you are getting.
Was the instant ink setup successful?
In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
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