cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
BenW2
New member
1 0 0 0
Message 1 of 2
94
Flag Post

The printer is printing so all writing is blurry. I have removed the print cartridge's. Not solved

HP Recommended
OfficeJet 4500
Microsoft Windows 10 (64-bit)

Printing is blurry, not sharp, occurred after replacing an ink cartridge, HP original ink cartridge not an off brand.

I cannot get it to print clearly.

 

Suggestions??

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,491 1,739
Message 2 of 2
Flag Post
HP Recommended

@BenW2, Welcome to the HP Support Community!

 

Which ink cartridge did you replace?

 

For best print quality, align the ink cartridges.

  1. Load plain white paper in the input tray.

  2. Press the Setup icon  on the printer control panel.

  3. Select Tools, and then select Align Cartridge.

    The printer prints an ink cartridge alignment sheet.

  4. Place the alignment sheet face down on the right-front corner of the scanner glass.

If the issue persists, clean the ink cartridges

  1. Load plain, white paper into the input tray.

  2. Press Setup.

  3. Select Tools, and then select Clean Cartridge.

  4. Check the report for any defects. If the print quality is not satisfactory, run the cleaning process again.

You may also perform step 10 from this document - Fixing Poor Print Quality

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation