There was a problem finalizing your subscription. (GSS001) - I can't subscribe to Instant Ink

[IX_Celestial_IV]

I have tried through different browsers and through the app and when I ready the page to finalise my subscriptions i receive this message

There was a problem finalizing your subscription. (GSS001)

[Echo_Lake]

@IX_Celestial_IV

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand you are unable to finalize the instant ink subscription and receiving a "GSS001" error. I appreciate your efforts to try and resolve the issue. You may also refer to the document -- Enrolling in HP Instant Ink

Also, Make sure the date and time on the computer are set correctly.

If the issue persists, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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