'There was a problem finalizing your subscription to Instant Ink'

[Amethystb]

I have a Deskjet 2633 All-in-one ( yes I know it's old but it does what I need it to do..... usually!)

I CANNOT get past the finalizing your subscription stage! I'm not tech savvy so any solutions need to be an idiots guide please! 

Don't HP want people to sign up for ink????

[Anand_Andy]

Hi @Amethystb,

Welcome to the HP Support Community

I understand you are unable to finalize your Instant Ink Subscription. Not to worry I will help you to get a resolution to resolve the issue.elp!

Try using a different browser to complete the enrolment, (Ex: Chrome, Firefox, Edge)

You may also refer to the document -- Enrolling in HP Instant Ink

Also, Make sure the date and time on the computer are set correctly.

If the issue still persists, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

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