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PugSoul
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Too late for 3 month free inkprint trial offer?

HP OfficeJet 4650
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I purchased the printer in June 2018. It says I have a 3 month trial offer. When I signed up and registered my printer, I didn’t sign up for the instant ink option at that time. I would like to now try it with the 3 month trial offer. How can I do that?

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Too late for 3 month free inkprint trial offer?

Hey there! @PugSoul,

 

Please share a picture of the 3-month free trial. So we can credit you the free months to your account.

 

When you buy a new printer and set it up either at 123.hp.com or using the HP Smart app, you are offered a free trial of Instant Ink. 
The number of free months depends on the offer at the time and the country of enrollment. 
You must take advantage of this offer within 7 days. There is no special code and the free months are automatically applied to your account. After 7 days, the free trial offer expires. 

 

To confirm that you received your free months:
Check the message on the Confirmation page just before you enroll, or sign into your account page at Instantink.com and find the free months under My Account > My Plan. 
Free trial months are not offered when you sign up at Instantink.com – only at 123.hp.com and the HP Smart app. 

Remember to take advantage of the free trial offer while you are setting up your printer!
 

Also, share us few details through a private message. So I can check the account details and help you with the issue.

 

Instant ink account number-

Instant ink email address-

 

Refer this article to know more information about enrolling in instant ink services. Click Here

 

Hope this answers your query!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

PugSoul
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Too late for 3 month free inkprint trial offer?

Thank you. I’m sending you a private message now. 

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Too late for 3 month free inkprint trial offer?

Hi! @PugSoul,

 

Thanks for sharing the account details and sorry for the delayed response.

 

I have checked the account details and I'm processing an order to credit 3 months free trial to your account.

 

You can log in to your instant ink account and check if the free trial has been credited.

 

Also, 3 free months trial would start after the instant Ink cartridge installation.

 

Hope this helps!

Take Care! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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PugSoul
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Too late for 3 month free inkprint trial offer?

Thank you! It’s there 🙂 

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