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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I have more HP Instant Ink than I can use before more will be sent anyway,  Is there a way to send the unused ink back for a refund or to sell it to get the cash back that way?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI @jalawsoniii,

 

You may use the same link for the unused cartrdiges as well.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

.
Sneha_01- HP support

View solution in original post

3 REPLIES 3
HP Recommended

Hi @jalawsoniii,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Please send out the cartridges using this link:

  • HP Instant Ink or Toner cartridges are the property of HP and must be returned when empty or when your service is canceled. Return empty supplies using a recycling envelope or a prepaid return address label from HP.
  • To return empty Instant Ink or Toner supplies:
  • Use the recycling envelope or prepaid shipping label that came with your last shipment of replacement supplies.
  • If you do not have an envelope or label, order more on your account page or HP Planet Partners website.
  • Instant Ink customers: Order return supplies on the account page.
  • Sign into your Instant Ink account or your Instant Ink for Business account.
  • Click HP Instant Ink, and then Overview in the left menu.
  • Click Recycle your ink cartridge or Recycle your toner cartridge at the bottom of the Cartridge Status area.
  • HP All-in Plan for Print customers: Order return supplies at HP Planet Partners.
  • Use the recycling envelope or shipping label to return the parts:
  • Ink cartridges: To maximize environmental benefits, wait until you have three to eight empty ink cartridges before returning them to HP.
  • Toner cartridges: Apply the prepaid shipping label to an old Instant Ink toner box or your own box.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
HP Recommended

I am not looking to return empty cartridges.   I am looking to return extra unused  cartridges  that  don't need to be recycled.  If I am paying for all these extra ink and never going to use them all.  I would like a refund.

HP Recommended

HI @jalawsoniii,

 

You may use the same link for the unused cartrdiges as well.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

.
Sneha_01- HP support
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