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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
negussolo
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Transfer a printer from one instant ink account to another one

HP Recommended
HP Deskjet 3760
Microsoft Windows 10 (64-bit)

Hi,

I want to transfer one printer from my instant ink account to another instant ink account. How can I do this ?

Please help me

Many thanks in advance.

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TEJ1602
HP Support Agent
HP Support Agent
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@negussolo, Welcome to HP Support Community!

 

First, you'll have to cancel the services on the current account. Then reset the printer and re-add the printer into your new account.

 

Once you cancel, follow the steps below-

 

Try these steps to re-enable the web-services -

 

Step 1 Remove the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings).

2. Touch Remove Web Services.

 

Reboot the devices.

 

Step 2 Enable the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ).

2. Touch Web Services Setup .

3. Touch Accept to accept the Web Services terms of use and enable Web Services.

4. On the screen that appears, touch OK to allow the printer to automatically check for product updates.

5. If the Printer Update Options screen is displayed, select one of the options.

6. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

 

Refer o to the document HP Instant Ink - Replacing or Adding Printers to Your Account for additional help.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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