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HP ENVY 5540 All-in-One Printer

Whilst enrolling I press the icon explained in the picture, it’s says connecting but then just goes back to the normal Home Screen and doesn’t print the code I need to complete enrolling

2 REPLIES 2
HP Recommended

Hi @Matt299,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Have you followed all the steps from this document

You may also refer to this document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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Hi @Matt299,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reach out to us.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
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