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‎11-20-2023 07:39 PM

HP Recommended
Product: HP DeskJet 4132e All-in-One Printer

i have been trying to pay for a late payment but I have been having real issues trying to set up the payment when my current card information is already on the system can you help me please? I have tried looking at previous payments to hp instant ink but with out the payment details, I can't set one up . I understand payment details are sensitive information so even if there's just a way of finding them or another way of making a payment that might be useful?!

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1 REPLY 1

‎11-23-2023 07:00 AM

HP Recommended

Hi @MoneyTree23,

 

Welcome to HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your instant ink account payment.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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