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‎08-27-2023 10:43 AM

HP Recommended
Product: HP OfficeJet 5258 All-in-One Printer

Hello! I have an HP OfficeJet 5258 and I'm trying to sign up for instant ink. In the app it says the printer needs to be connected to my computer for me to put in an order. However, the app says it is connected! So I'm not sure how I'm supposed to sign up for instant ink. I have attached screenshots that show it is, indeed, connected. Thank you!Screenshot 2023-08-27 124211.pngScreenshot 2023-08-27 124253.png

1 REPLY 1

‎08-28-2023 08:30 AM

HP Recommended

Hi @PepperJacks321 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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