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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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My parents just bought a HP Envy 6155e they replaced the 68 ink and printed on it. A couple of days later is was showing ink cartridge error. I noticed on the inks there’s different numbers. The one it came with is 7FP00A and the one they got from the store is 7FP20T. Are these two different 68 inks? 

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