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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

 I cancelled my ink subscription! Unable to print after I cancelled my ink subscription

 

3 REPLIES 3
HP Recommended

Hi @User5935857,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

If you cancel:

  • You can continue printing with Instant Ink supplies until the end of your current billing cycle.
  • At the end of the billing cycle, you must replace Instant Ink supplies to continue printing. Instant Ink cartridges only work in enrolled printers.
  • Your final monthly charge comes at the end of the billing cycle.
     

Make sure you have changed to regular inks and then try printing.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

So, what you’re saying is that are you almost $50 instant, without ever getting a replenishment. But when I cancel my subscription, I cannot use my printer anymore? This is **bleep**!

HP Recommended

@User5935857,

 

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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