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‎08-09-2023 03:43 PM

HP Recommended
Operating System: iOS

I canceled my HP instant ink 2 months ago and I regretted it and wanted to re-enroll again. I am unable to finish my subscription, as it claims that my printer is already registed and at the bottom it says ”message code:: GCPR001” and I’ve been stuck on an endless loop, trying to finish my enrollment. 

I’ve tried plugging my printer and switching the catridges. Am I just not allowed to re-enroll after I cancel?IMG_4706.png

 

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1 REPLY 1

‎08-12-2023 10:01 AM

HP Recommended

Hi @Aissu,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account you wanted to re-enroll. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: HP Instant Ink - Manage your account

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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