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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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β€Ž07-10-2023 02:26 PM

HP Recommended

I signed up for the ink program when I purchased my HP OFFICE jet Pro 9010 printer. I received a shipment. I thought I would start seeing the monthly $2.99 charge by now but have not. I can not see my instant ink account. When I try to check, it looks like you want me to sign up again. I do not want to duplicate my account I just want to be able to check on it when I need to.

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1 REPLY 1

β€Ž07-11-2023 11:12 PM

HP Recommended

Hi @Lottie5565,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

To sort this out, we need to check if your account is active. For that, I would need a few details. 

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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