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‎03-03-2022 01:52 PM

HP Recommended

Im trying to update my payment method but keep getting an error code . Ive tried messaging on Whats app , i have asked for a call back and have tried calling myself but nooneis getting back yo me . Two days now   and meanwhile i cant use my printer  . Why is it so difficult to speak to someone ? 

 

2 people had the same question
1 REPLY 1

‎03-08-2022 08:19 AM - edited ‎03-08-2022 08:20 AM

HP Recommended

Hi @Wendy01,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to update the payment method.

 

Follow the below instructions -


Change the payment method on your HP Instant Ink account.

  1. Sign into your HP Instant Ink account.

  2. Open Account or My Account from the left menu.

  3. Click Billing or Billing Information, and then click Change Payment Method. Make sure postal codes are in the correct format.

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

1 person found this reply helpful
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