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HP Recommended
HP OfficeJet Pro 8720 All-in-One Printer

Update driver 

1 REPLY 1
HP Recommended

@Marsha0160,

 

Thanks for reaching out to the HP Support Community! 🎉

 

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

 

Updating Printer Driver:

  • Go to the offcial HP Support website (Click on the link).
  • In the search bar, type "HP OfficeJet Pro 8720" and select your printer model from the results.
  • Navigate to the Software and Drivers section.
  • Select your operating system from the dropdown.
  • Click on the Driver section and download the latest printer driver.
  • Once the driver is downloaded, run the installer file and follow the on-screen instructions to install the updated driver.

Install HP Smart:

  • Visit the Microsoft Store (for Windows) or the App Store (for macOS) or download it from the official HP Smart website.
  • Install the app on your device.
  • Launch HP Smart and follow the on-screen prompts to set up your printer.
  • Make sure your printer is connected to the same Wi-Fi network as your computer or mobile device for smooth integration.
  • With HP Smart, you can print, scan, check ink levels, troubleshoot, and access other features remotely.

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

 

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

 

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

 

Cheers,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.