Update payment for monthly instant ink

[corisha2]

How do I update my payment plan?  I lost my debit card and have a new one

[Jay_G24]

Hi @corisha2,

I'd like to help!

I understand you would like to change the payment information.

To change the payment method on your HP Instant Ink account.

1. Sign in to your HP Instant Ink account.

2. Open Account or My Account from the left menu.

3. Click Billing or Billing Information, and then click Change Payment Method. Make sure postal codes are in the correct format.

You may refer to -Manage your account

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[manralvera]

I need to change method of payment but I cannot figure out your site and how to do the payment change. Vera

[Jay_G24]

Hi @manralvera,

I'd like to help!

I understand you would like to change the payment information.

To change the payment method on your HP Instant Ink account.

1. Sign in to your HP Instant Ink account.

2. Open Account or My Account from the left menu.

3. Click Billing or Billing Information, and then click Change Payment Method. Make sure postal codes are in the correct format.

You may refer to -Manage your account

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[meata]

cancel my account

[meata]

I would  like to cancel my subscription

[Kumar0307]

@meata, Welcome to the HP Support Community! I’m here to help.

I understand you would like to cancel/delete the Instant Ink account. 

For assistance with this, kindly refer to - Cancel Your HP Instant Ink Service

Note: The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.

I hope this answers your query adequately. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Moochy-40_plus]

Brendalyn Jacobs

[Christina68]

I have had to same problem. Been trying for 2 hours. After logging it takes me to a screen to add the feature. My account has no information except for my address and telephone number, then it asks if I would like to change any information. nothing about payment change.

[SofiaML]

Hi community!

The following video can be useful:

How to change payment information for HP Instant Ink 

SofiaML
HP Support Community