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‎08-14-2023 11:23 PM - last edited on ‎08-15-2023 12:08 PM by Moderator

HP Recommended

[edit] I do not have money in my account so I haven’t updated my payment info. So now I can’t print anything?! [edit] My ink is full! I don’t understand why I’m not allowed to use the ink I already purchased! [edit]

1 REPLY 1

‎08-15-2023 02:29 PM

HP Recommended

Hi @IndigoAurora,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: HP Instant Ink - Manage your account

 

Please update the payment information

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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