• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 2722 All-in-One Printer

I have had a notice saying I need to update payment method for Instant Ink but I can't remember my password or how to proceed.  I can't print anything 

Please can anyone help?

1 REPLY 1
HP Recommended

Hi @JanJan1951,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to update the payment method for your HP Instant Ink subscription, you will need to log in to your HP Instant Ink account. Since you don't remember your password, you'll first need to reset it. Here’s how you can proceed:
 

Step 1: Reset Your HP Instant Ink Account Password

Go to the HP Instant Ink login page: HP Instant Ink Login.

Click on "Forgot your password?": This link is usually found below the login fields.

Enter your email address: Provide the email address associated with your HP Instant Ink account.

Check your email: HP will send you a password reset link. Follow the instructions in the email to reset your password.

Log in: Use your new password to log in to your HP Instant Ink account.

Step 2: Update Payment Method

Log in to your HP Instant Ink account: Use the email and new password you just set up.

Go to the "Account" section: This is usually found in the top menu or under your profile.

Update Payment Information: Look for a section like "Payment Information" or "Billing" and update your payment method.

Save Changes: Ensure you save any changes made to your payment information.

 

Refer to this document: HP DeskJet 2722 All-in-One Printer User manual 
HP Instant Ink - Manage your account

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.