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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎10-04-2021 05:15 AM

HP Recommended

Hello - thanks to you for volunteering to assist.  I buy genuine HP ink on eBay for my Envy 5544.  One I recently bought is called Instant Ink and after printing a few pages it has stopped saying I need to register.  I print so few pages I don't want to have a subscription.  Is it possible to override this and get my printer to use the ink anyway?

3 REPLIES 3

‎10-05-2021 08:53 AM

HP Recommended

Hi @Al-Perthshire,

 

I'd like to help!

 

I understand the cartridges you received and requesting you to enroll in instant ink.

 

Could you share an image of the cartridges you are using?

Does the cartridges say instant ink ready or just instant ink?

 

Instant ink cartridges are only shipped to customers enrolled in service and they shipped directly from HP.

 

Hope this helps!

Keep me posted!

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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‎10-05-2021 09:08 AM

HP Recommended

Thanks for helping.  Definitely Instant Ink 62 - not Instant Ink Ready.  Your help is greatly appreciated - Al.  20211005_155900.jpgand not Instant Ink Ready.  Image attached.  Your help is greatly appreciated,.

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‎10-05-2021 01:07 PM

HP Recommended

I’d recommend you contact HP Phone Support in your region regarding replacement options for your cartridge.

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps!

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