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‎01-08-2024 01:09 PM - last edited on ‎01-08-2024 02:49 PM by Retired

HP Recommended
Product: HP ENVY 6022 All-in-One Printer

I HAVE BEEN SENT THE WRONG INK CARTRIDGES FOR MY PRINTER, I SHOULD HAVE GOT HP305 BUT INSTEAD,  I GOT HP67/305 WHICH IS MUCH LARGER AND DOESN'T FIT MY PRINTER

William Mullan
3 REPLIES 3

‎01-11-2024 07:14 AM

HP Recommended

Hi @irene26,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are looking for help with your instant ink cartridges.

 

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎01-14-2024 09:34 AM

HP Recommended

sorry I didn't get to reply to you but I have been unwell, I was sent HP67/305 tri-colour and black ink  instead of HP305 tri-colour and 305 black ink they have not been used but the black one was opened many thanks billy

William Mullan
Was this reply helpful? Yes No

‎01-17-2024 07:04 AM

HP Recommended

Hi @irene26,

 

I see that you are looking for help with the correct ink cartridges for your printer.

 

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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