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‎04-06-2023 09:39 PM - last edited on ‎04-08-2023 11:54 AM by Retired

HP Recommended

I have an instant ink account,  but I am no longer using the printer but for a couple pages a month. I read, you can cancel  & remove the ink, but I have tried that and my printer just blinks (E4)  and won't do anything. I want the scanner available,  and an occasional color print.  Any suggestions would be most helpful.  Also,  does HP accept returns of unneeded ink? 

 

TIA

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1 person had the same question
2 REPLIES 2

‎04-09-2023 03:32 PM

HP Recommended

HP OfficeJet Pro 8710

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‎04-11-2023 12:29 AM

HP Recommended

Hi @MIKE1712,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

If you're looking to get out of your Instant Ink subscription, here's what you can do.

 

  • Log in to your HP Instant Ink account on their website.
  • Navigate to the "My Account" section of the website.
  • Click on the "Change Plan" button.
  • Select the "Cancel Enrollment" option.
  • Follow the on-screen instructions to confirm your cancellation.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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